HX Leader

For Heads of HX (aka EX, People Experience, etc.) who want to learn how to lead transformations, build sponsorship, lead projects, etc.
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What you'll learn:

For Heads of HX (aka EX, People Experience, etc.) who want to learn how to lead transformations, build sponsorship, lead projects, etc.

Format: Cohort Course with Coaching
Cohort Size: 25 people
Duration: 5 x 2.5-hour live sessions over 8 weeks

  • Learn the key elements of an HX leader’s role from seasoned HX leaders
  • Create a strategy for Stakeholders and Sponsors in your organization
  • Understand the tools & methods of the HX Playbook & Toolkit
  • Develop plans for building HX capability across the organization
  • Learn how to set up and lead HX projects
  • Create a Coaching Plan for your Transformation

This course includes:

video content
facilitation guide
Certification of completion

Course Content



  • Enroll in the HX Coaches certification program
  • Create your Bio in the program mural


  • Visit our online library – read articles & view videos for the program
  • Watch the 3-part ‘HX Coaching’ video


  • Create your Bio & meet other participants
  • Connect with your Coaches and share ‘Problems to Solve’


Module One


  • HX Playbook Foundations
  • View videos on HX Leaders, HX Sponsors, HCD Research
  • Choose your project
  • Complete Stakeholder Map

1 - HX Playbook & Leading Projects

Workshop (2.5 hrs):

  • Using existing data
  • User Stories
  • DevOps questions
  • Semi-structured interviews
  • Empathy & Persona Maps
  • Research Hacks
  • Creating Personas
  • Leading a Project Team
  • 3 Hacks

Module Two


  • Videos: The HX Playbook
  • Read: The HX Playbook
  • Video: ABN Amro’s
  • Continuous Listening for HX
  • Read: Qualitative Research

2 - HX Playbook & Leading Projects

Workshop (2.5 hrs):

  • Map Design & elements
  • The role of emotion
  • Moments that Matter & other key evaluations
  • Front & Backstage Actions
  • Map applications
  • Ideation exercises
  • from MVP to Prototype
  • Kanban boards & Project Teams – more Hack

Module Three


  • Intro to Mapping
  • Ideation for Wow MTM’s
  • Prototyping to MVP’s
  • Pitching to End Users
  • Stakeholder Management

Role, Sponsors & Stakeholders

Workshop (2.5 hrs):

  • The HX of Work and HR3.0
  • The role of an HX Leader
  • 5 key things to know
  • Creating your business plan - a Business Model Canvas for HX
  • Hacks for engaging Sponsors & Stakeholders
  • Developing your Stakeholder Strategy

Module Four


  • Experience Design
  • How to build HX capabilities across functions
  • Cases on building HX Capability

Building Organization Capabilities

Workshop (2.5 hrs):

  • How to shift from Solutioning to Falling in Love with the Problem
  • What HX capabilities does your organization need?
  • A plan to build, borrow or buy key capabilities
  • How to build Sponsors
  • 3 Hacks for getting started

Module Five


  • HX Transformation Cases
  • ”Accelerating the Journey to HR3.0”

Roadmap for Change

Workshop (2.5 hrs):

  • What is a Transformation Roadmap for HX?
  • How to engage the HR community & business leaders
  • Creating your Transformation Roadmap
  • 3 Hacks for how to succeed
  • Final Plans & Reflectio

Module Six


  • Leave your evaluation of the course


  • Your HX Coaching Playbook
  • Tips & Hacks for Transformation


  • Join the Alumni community & sign up for monthly sessions & upcoming events



Nina Maldonado

HX Wize Product Owner Head of EX, Digital, Agile
AkzoNobel, ING

Leah Mintha

People Experience Sales, Marketing, Brand Mgr
Former Head of EX, Novartis

Lina Stern

Head of EX Org Design, Transformation
Stash, S'Well, VRBO, LearnVest

Elliott Nelson

Founder & HX Coach Talent/OD/Learning
Founder HXWize

Martijn Seijsener

Global Head EX Agile Coach, OD, Learning
Credit Suisse, Syngenta

Ready to become an HX Pro?

Enroll in the HX Leader program today!
Special Holiday Pricing – 50% off our regular price = US$1,500
We offer team discounts!