Privacy Policy / GDPR

Our Privacy Policy was last updated on February 2, 2023.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was generated by TermsFeed Privacy Policy Generator.  
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Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.  

Definitions

For the purposes of this Privacy Policy:

● "Account" means a unique account created for You to access our Service or parts of our Service.

● "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to HXWize, LLC.

● "Country" refers to the United States of America.

● "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

● "Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.

● "Personal Data" is any information that relates to an identified or identifiable individual.

● "Service" refers to the Website.

● "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

● "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

● "Website" refers to HXWize, accessible from www.hxwize.com

● "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

What data do we collect?

HXWize collects the following data:

• Personal identification information
• First name and last name
• email address
• phone number
• Company Name
• IP information for analytics purposes
• Usage data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

How do we collect your data?

You directly provide HXWize with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.
• Usability testing and Online Analytics tools such as Google Analytics, HotJar, Google Tag Manager.
• Voluntarily complete an online form such as Newsletter, Qualtrics surveys, Course Notifications, Contact Us Form, Networking & Webinar Events.
  
  

HXWize may also receive your data indirectly from the following sources:

• Social Media platforms, specifically Linkedin
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What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.
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How do we use cookies?

HXWize uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in on our LMS Platform
• Understanding how you use our website
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What types of cookies do we use?

There are a number of different types of cookies, however, our website and Learning Management system uses:

• Functionality - HXWize uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  
• Advertising - HXWize uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
  

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
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How will we use your data?

HXWize collects your data so that we can:

• To provide and maintain our Service
• To process your order and manage your account.
• For the performance of a contract
• To contact you
• To provide you with news:
• email you with special offers on other products and services we think you might like.
• Notify you of HXWize courses and manage your online courses you may have signed up for.
• To manage your requests
• To provide access to our learning management software
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HXWize may share your data in the following situations:

• With our partner service providers so that they may offer you certain products and services on a limited basis for functionality and advertising purposes.
• With affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With your consent: We may disclose your personal information for any purpose with your consent.

How do we store your data?

HXWize securely stores your data through the following third-party systems:

• Mailchimp
• Stripe Payments
• HotJar
• Elfsight Widgets
• Qualtrics surveys
• Google Tag Manager and Google Analytics
• Marketing website online contact forms
• Atrixware Axislms Learning Management software
• Website Hosting via Webflow
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How long do we store your data?

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
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Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

HXWize will keep your data for 3 years. Once this time period has expired, we will delete your data by deleting your information from our systems.

Marketing

HXWize would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop HXWize from contacting you for marketing purposes or giving your data to other members of the HXWize Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

HXWize would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access - You have the right to request HXWize for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification - You have the right to request that HXWize correct any information you believe is inaccurate. You also have the right to request HXWize to complete information you believe is incomplete.
• The right to erasure - You have the right to request that HXWize erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that HXWize restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to HXWize's processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that HXWize transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us:

• Call us at: 203-947-4103
• Or email us: info@hxwize.com

Privacy policies of other websites

The HXWize website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
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How to contact us

If you have any questions about HXWize's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email us at: info@hxwize.com
• Call us: 203-947-4103
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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that HXWize has not addressed your concern in a satisfactory manner, please email us at info@hxwize.com where our Data Protection Compliance Officer will respond to your concern within 30 days as required by law.

At that time, you have the right to accept our response or escalate to your country’s relevant Data Protection Authority (DPA) website.

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