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The Human Experience Playbook 2023

Origin story of the HX of Work, plus an intro to the HX Playbook & Toolkit & how it works at each stage.

Design Thinking and HX Solutions for the Pandemic - a Fortune 500 Case Study

How a F500 company of 100k employees got great results using the HX Playbook to develop 1,000 new Products

How to Win in the New Normal of Work

Ideas for using HX in Hybrid Work from research in 30 global workshops on how people experience remote work

HX 2020 Global Report

Scaling capability, Org Empathy, Agile practices; our global survey & 8 case studies (ABN Amro, Facebook, LinkedIn, Walmart, ING, others)

What’s Next for EX 2019

HX Analytics, Digital HX; our global survey & 6 case studies (Cisco, Virgin, Kingfisher, Vodafone, BP)

How to Build an EX Centric Organization 2018

How to build an EX-Centric workplace, Engagement vs. EX; cases of 8 EX Pioneers (Airbnb, GE, IBM, ABN Amro, others)

A community awaits you.

Connect with like-minded professionals, attend local meetups, seize networking opportunities, seek guidance, and explore endless HX/EX growth possibilities.