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The Human Experience Playbook 2023

Origin story of the HX of Work, plus an intro to the HX Playbook & Toolkit & how it works at each stage.
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Design Thinking and HX Solutions for the Pandemic - a Fortune 500 Case Study

How a F500 company of 100k employees got great results using the HX Playbook to develop 1,000 new Products
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How to Win in the New Normal of Work

Ideas for using HX in Hybrid Work from research in 30 global workshops on how people experience remote work
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HX 2020 Global Report

Scaling capability, Org Empathy, Agile practices; our global survey & 8 case studies (ABN Amro, Facebook, LinkedIn, Walmart, ING, others)
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What’s Next for EX 2019

HX Analytics, Digital HX; our global survey & 6 case studies (Cisco, Virgin, Kingfisher, Vodafone, BP)
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How to Build an EX Centric Organization 2018

How to build an EX-Centric workplace, Engagement vs. EX; cases of 8 EX Pioneers (Airbnb, GE, IBM, ABN Amro, others)
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A community awaits you.

Connect with like-minded professionals, attend local meetups, seize networking opportunities, seek guidance, and explore endless HX/EX growth possibilities.