The first month of the year was full of predictions for 2022, as well as some excellent articles on establishing the People Analytics function (Alessandro Linari), continuous listening (Laura Stevens), an interesting report on human-centered AI for HR from the World Economic Forum, a great YouTube on how ABN delivers business value through Analytics and how to think about and prepare for Hybrid Work (Dion Hinchcliffe).

Over 5 years of research and working with companies, my team and I have developed the Human Experience Playbook, which incorporates Design Thinking, Agile and Analytics as a framework for discovering how and where we do our best work, while driving higher engagement, productivity and business impact. This comes on top of 25 previous years leading Talent Management and OD functions.

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