The Relationship Between Culture and Employee Experience: How Would We Know What To Look For Or Measure?

Elliott Nelson, founder of HXWize: “Edgar Schein is the foremost Culture expert of our age. Dr. Schein was very clear that rather than trying to analyze Culture, you should focus on a problem or goal and try to understand how Culture is helping or hindering problem solving. This is where Design Thinking comes in. The main goal of Design Thinking is to help us take the perspective of our colleagues – how it feels for them – and understand the problems they’re trying to solve and their Moments that Matter. Once we understand these, we can then seek to identify ‘What in our Culture is helping or hindering their progress?”.

‍