In 2017, Jim Hackett, a former furniture maker and a proponent of design thinking, was surprisingly appointed CEO of Ford Motor Company. Unlike his predecessors from more traditional backgrounds like finance or technology, he focuses on the User ExperiencE (UX), an approach he had previously spearheaded at Steelcase, which had become a pioneer in open, team-oriented workspaces.

HX Transforma has gathered for the best articles on the New Human Experience (HX) of Work: on Employee Experience, Design Thinking, Agile, Artificial Intelligence and People Analytics - critical fields to inspire you as you take your company to the next level.

Over the last 21 months, we've gone from 'deciding' and sometimes mandating how and when to go back to the office, to having an ongoing openness towards different kinds of workplaces. What is still missing is a widespread use of Design Thinking to un