I have just moved to Rome to be closer to European clients and to be inspired by the people and culture in this ancient city. I'm discovering how people-centered design has been with us for millennia, while my wife does humanitarian work.

Over 5 years of research and consulting, my team and I have developed the Human Experience Playbook, which incorporates Design Thinking, Agile and Analytics as a framework for discovering how and where we do our best work, while driving higher engagement, productivity and business impact.