HX Champions Bootcamp

What you'll learn:

Ideal for organizations who want to build a Community of HX Champions or Ambassadors. Contact us about doing a dedicated Bootcamp for your team.

Format: Cohort Course with Coaching
‍Cohort Size: 30 people
‍Duration: 2 live coaching sessions plus 5 x 4.0-hour live sessions over 1 week Mon-Fri
Date: Sep. 16-20 online 8:00-12:00 US East Coast/2:00-6:00PM CET
Regular Price = $1,150
Early Bird Pricing: = $950

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Receive a coach-guided learning of the Playbook & toolkit, coaching for particular issues
Make decisions about design & application of tools & templates to fit your organization
Build a branded Playbook & Toolkit adapted for your organization - ready to apply
Be ready to start applying HX methods to change the way of working across functions & business areas – with over 20 HCD, Analytics & Agile tools!
Have a common HX language, reference points, templates, tools & methods
Be part of a group of ‘Champions’ that can support & evangelize HX to drive impact across your business
All the other outcomes from Bootcamp 1 are available here – inside your company
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Write us at info@hxwize.com if you want to invite someone from your organization and get a code for a further multi-person discount of 10%

This course includes:



video content



facilitation guide



Toolkit



Workshops



Coaching



Certification of completion

Course Content

Introduction

Pre-work:

HX Playbook
YouTube videos
Stakeholder Map
Curriculum Preview
Share your Bio
Survey on goals/level
Choose journey focus

‍

1-hour webinar:

Business case for HX
EX Toolkit foundations
Project Challenge
How to work as an Agile Product Team
Facilitation preparation: roles, guide, how to do interviews

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Module One

Pre-work:

Short videos on EX Research & Analytics
See existing analytics on target group/journey

‍

Day 1

Working as a Product Team
Product Team Charter
Stakeholder Map
What does existing data tell us?
Research Plan & Analytics Strategy
Design Thinking Tools
Service Design Tools
Preparatory & Secondary Research
Contextual, semi-structured interviews

‍

Module Two

Pre-work:

Short videos on EX Research & Analytics
See existing analytics on target group/journey

‍

Day 2

Design Thinking & Service Design Toolkit: Ethnographic studies, Observation, shadowing & interviews, User stories, jobs-to-be-done, 5x why, etc.
How to Identify motivations & pain points
Empathy Maps
Persona Maps
How to visualize & prioritize data

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Module Three

Pre-work – short videos:

Intro to Experience Mapping
Interview 3-4 colleagues
Designing our Map
What are MTM’s?

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Day 3

Introduction to Mapping
Designing your own Journey Map
Workshop: Personas & Mapping with End Users of a journey
Semi-structured interviews – collect stories, note Motivations, Preferences, Actions, Emotions, Problems to Solve, rate touchpoints, vote on Moments that Matter
2-hour time with End Users – colleagues telling their story about a particular journey e.g. Onboarding

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Module Four

Pre-work – short videos:

Intro to Experience Mapping
Interview 3-4 colleagues
Designing our Map
What are MTM’s?

‍

Day 4

Mapping front & backstage actions of Product Team & support
How to iterate & gather more insights
How to create our Product Backlog for further product development
How to analyze, use & share our Map

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Module Five

Pre-work – short videos:

Intro to Ideation, Sprints, Prototyping, Pitching

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Day 5

AM-Product backlog

Introduction to Ideation
HMW statements
How to run a Hackathon
Brainwriting, Lateral Thinking, Ideation, Clustering, Higher Impact
Vote on Wow MTM’s
Organizing backlog, Standups
Intro to Prototyping
Design Sprints
Storyboarding
Physical & digital prototypes
Pitch & Test Prototypes
New Metrics & Dashboard
Review & evaluate Toolkit

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Module Six

Conclusion

Pre-work.

Select Transformation Team
Briefing on workshop

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1-hour webinar

Plan for implementing the Playbook
How to lead a Transformation
HX Dashboard
3 Hacks + Q&A

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Optional: Coaching & Mentoring Calls

Coaching with our team – 3 sessions on your projects
Web calls with HXLeader Network members

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Resources

Coaches

Elliott Nelson

Founder & HX Coach Talent/OD/Learning
Founder HXWize

Nina Maldonado

HX Wize Product Owner Head of EX, Digital, Agile
AkzoNobel, ING

Lina Stern

Head of EX Org Design, Transformation
Stash, S'Well, VRBO, LearnVest

Ready to become an HX Pro?

Enroll in the HX Champions Bootcamp program today!

Early Bird Price = $950

Enroll Now!

Buy Now

We offer team discounts!

HX Champions Bootcamp

What you'll learn:

This course includes:

Course Content

Coaches

Ready to become an HX Pro?

Related Expert Services

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HX Champions Bootcamp - London Sep. 2-3

Enroll Today!

HX Champions Bootcamp

What you'll learn:

This course includes:

Course Content

Coaches

Ready to become an HX Pro?

Related Expert Services

People Analytics for HR ‘Transformations’

People Analytics for HR 'Foundations'

HX Champions Bootcamp - London Sep. 2-3